What do I pay for when I have a service agreement? What is included in a service agreement?
Our Spirii Connect Service Agreement is specially designed to suit you if you charge your electric car at home on your own charge station. The service agreement ensures that you get a simple, reliable and smart charging solution. Every month you receive a refund of the electricity fee, that you pay for electricity used for charging at home. 🔌
This is included in your service agreement:
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24-hour access to skilled and service-minded technical support if something goes wrong or if you have any questions.
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Extended warranty on your charger for as long as you have a service agreement with us.
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Service and automatic online monitoring of your charger to ensure problem solving and stable operation of your charger.
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Easy management of your charging with the Spirii Go app, so you can charge when the electricity is cheapest and the carbon footprint is lowest.
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Full insight and control over your consumption in the Spirii Go app, so you avoid surprises and keep track of your charging consumption.
- Automatic software updates of the charger, so you always have access to the latest features via the Spirii Go app and the most reliable version of your charger from the manufacturer.
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Enabling other EV drivers to charge on your charge point - and easily pay you for it via the Spirii Go app.
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Constant updates and improvements to the Spirii Go app, so you always have access to the latest features.
- If you are eligible to receive a refund of the electricity fee, we will automatically collect it for you once a month.
Are you interested in bying a charging solution for your electric vehicle? Read more here: How much does a charging solution cost and where can I buy a charging solution from Spirii?
If you have any further questions, you are more than welcome to contact us. Write us at support@spirii.com or simply click "Submit a request" below this article.