Charger help
- My car is charging slowly
- My charger is offline, what do I do?
- Charging cable stuck in charger
- My car is not charging on my private charger, what should I do?
- My charge key is not working, what do I do?
- Guide to setting up Wi-Fi on a Zaptec Go
The Spirii Go app
- Data not displaying correctly in the app
- See your charging statistics
- View the estimated costs of home charging sessions
- How to setup Scheduled charging
- Start and stop charging
- Guide for adding a VAT ID in the app
Installation of a charging station at home
- How much does a charging solution cost and where can I buy a charging solution from Spirii?
- Conditions for a standard installation
- Documentation for installers (Examples)
- Installing a charger with your own electrician
- When can I expect my charger to be installed?
- What do you get with a standard installation and what is outside of a standard installation?
The Spirii Service Agreement in general
- What do I get with a service agreement through Spirii?
- If you cancel your service agreement
- Updating customer information
- If I change adress?
- How do I get a service agreement from Spirii?
- Why do I still have to pay for my service agreement if I'm not eligible to receive a refund of the electricity fee?
Refund of the electricity fee
- The Danish government is lowering the electricity tax – here’s what it means for you as a customer
- Pay out of the electricity fee reimbursement
- How do I find my reimbursement statements?
- The prerequisites for receiving a refund of the electricity fee
- New practices for obtaining and paying out reimbursements
- Implications for the new electricity fee refund practice and the rate of the refund.
Spirii's public charging network
- How much does it cost to charge at Spirii?
- Reservation of amounts
- Spirii's public charging network
- Spirii Key - Your charge card for the public network
- Can I make a subscription to charge at the public charging network?
- Local parking rules at charging locations
Delete your user in the app
- Deleting your EVDK account
- Deleting your Spirii Go account
- Deleting your Looad Go account
- Deleting your Verdo Opladning account
- Deleting your PowerGo Charge account
- Deleting your HomeCharge account