Charger help
- My car is charging slowly
- My charger is offline, what do I do?
- Charging cable stuck in charger
- My car is not charging on my private charger, what should I do?
- My charge key is not working, what do I do?
- Guide to setting up Wi-Fi on a Zaptec Go
The Spirii Go app
- Coming soon: Smart charging - How to charge when it’s cheapest?
- Data not displaying correctly in the app
- View the estimated costs of home charging sessions
- Start and stop charging
- Suspicion of fraud
- What can the Spirii Go app do?
Installation of a charging station at home
- How much does a charging solution cost and where can I buy a charging solution from Spirii?
- Conditions for a standard installation
- Documentation for installers (Examples)
- Installing a charger with your own electrician
- When can I expect my charger to be installed?
- What do you get with a standard installation and what is outside of a standard installation?
The Spirii Service Agreement in general
- The Danish government is lowering the electricity tax – here’s what it means for you as a customer
- What do I get with a service agreement through Spirii?
- Updating customer information
- If you cancel your Spirii service agreement
- Why do I still have to pay for my service agreement if I'm not eligible to receive a refund of the electricity fee?
- If I change address?
Spirii's public charging network
- How to activate your Spirii charge key
- Sidetrade - Customer Portal for financial self-service
- Spirii's public charging network
- Spirii Key - Your charge key for the public network
- Can I make a private subscription to charge at the public charging network?
- Local parking rules at charging locations
Deleting your account in the app
- How do I delete my ChargeIn Go account?
- How do I delete my Circle K Go account?
- How do I delete my DCC Energi account
- How do I delete my evdk account?
- How do I delete my GP Joule account?
- How do I delete my HomeCharge account