Charger help
- My car is charging slowly
- My charger is offline, what do I do?
- Charging cable stuck in charger
- My car is not charging on my private charger, what should I do?
- My charge key is not working, what do I do?
- Guide to setting up Wi-Fi on a Zaptec Go
The Spirii Go app
- Data not displaying correctly in the app
- View the estimated costs of home charging sessions
- Start and stop charging
- Suspicion of fraud
- What can the Spirii Go app do?
- Publicly available charging stations are not listed in Spirii Go
Installation of a charging station at home
- How much does a charging solution cost and where can I buy a charging solution from Spirii?
- Conditions for a standard installation
- Documentation for installers (Examples)
- Installing a charger with your own electrician
- When can I expect my charger to be installed?
- What do you get with a standard installation and what is outside of a standard installation?
The Spirii Service Agreement in general
- The Danish government is lowering the electricity tax – here’s what it means for you as a customer
- What do I get with a service agreement through Spirii?
- Updating customer information
- Why do I still have to pay for my service agreement if I'm not eligible to receive a refund of the electricity fee?
- If I change address?
- How do I find my reimbursement statements?
Spirii's public charging network
- How much does it cost to charge at Spirii?
- Sidetrade - Customer Portal for financial self-service
- Spirii's public charging network
- Spirii Key - Your charge card for the public network
- Can I make a private subscription to charge at the public charging network?
- Local parking rules at charging locations
Delete your user in the app
- Deleting your Truckcharge account
- Deleting your Circle K Go account
- Deleting your TUI eCharge account
- Deleting your Spirii Go account
- Deleting your EVDK account
- Deleting your Looad Go account